FAQs

Perpetual care pays for upkeep, maintenance and repair of the cemetery grounds. Family members are responsible for the headstone and keeping the gravesite clean.

We check your cemetery’s rules and regulations before we place any flowers or items at the gravesite. We will inform you of any limitations that may impede on your request.

We will notify you immediately if there are any condition problems. You will also be able to view the headstone or marker in the before and after pictures we take during each visit.

We abide by a do no harm ideology. While cleaning your gravesite we only use non-ionic, biodegradable cleaners, soft bristle brushes, sponges and a low water pressure system. We will always do a thorough inspection on a headstone before proceeding with cleaning to ensure it’s integrity.

We are able to transfer our skills from cleaning headstones to cleaning other stone features including stone signs, pillars, monuments, sculptures and residential stone landscaping.

We can deliver fresh floral arrangements, potted plants, wreaths, cards, photos, keepsakes, or other items you request.

When we visit a gravesite as part of a care plan or floral delivery we can read a verbal message, a poem, or a prayer. We also deliver written messages that will be kept private in a sealed envelope.

Annual care plans may be paid in full at the time of contract signing or billed on a quarterly basis. All other plans and flower deliveries must be paid in full within 5 days of receiving invoice.

Payments can be made by personal cheque, cash or interac e-transfer.

*a $45 NSF fee will be charged to any returned cheque.